The buzzwords of health reform can sound abstract and confusing. Yet ideas like patient-centered medical homes, integrated care teams and chronic disease management are already reality in what some might consider an unlikely setting for a health-care innovator - Southcentral Foundation, a nonprofit health provider owned by, led by, and serving Alaska Natives.
About a decade ago, Southcentral’s patients made it clear they were unhappy with the care they received. That led to a sweeping patient-driven overhaul of how care is delivered – and defined.